CONTACT US

Whether you just want to say hello or ask us the smallest question, no question is too big or too small. If there's anything you're wondering about, don't hesitate to contact us! We are happy to assist you with personal service throughout the entire purchase process, both before, during, and after the purchase, please feel free to contact us.

Phone support

We do our very best to answer you within 24 hours on weekdays (excluding public holidays) ♡

Phone number: 076-036 29 89

Our phone hours are:

  • Mondays: 10:00 - 17:00
  • Tuesdays: 10:00 - 18:00
  • Wednesdays: 10:00 - 18:00
  • Thursdays: 10:00 - 18:00
  • Fridays: 10:00 - 18:00
  • Saturdays: Closed
  • Sundays: Closed

Email support

Email address: info@snallaalice.se

EMAIL US ♡

If it concerns an order, please include the order number and which design it applies to if you have ordered multiple or have previous earrings.

Alternatively, fill in the form below:

Fill in your details:

Over 600+ Satisfied customers love our products. We know you will too ♥

  • Secure & Safe Payment

    Secure and safe payments via Klarna, Card or Swish. Pay in installments or pay later

  • Secure Guarantees

    We offer a 2-year warranty and a 60-day return policy for your peace of mind.

  • Free Shipping

    Free shipping over 349kr for untrackable packages and 499kr for trackable

  • Fast Delivery

    We always ship the next day, and we hope you will receive your shipment within 2-3 business days.

WHY YOU SHOULD CHOOSE KIND ALICE!

  • SEAMLESS COMFORT

    Hypoallergenic earrings with flat backs for maximum comfort and 100% Nickel-free

  • PREMIUM QUALITY

    Titanium offers exclusive durability and timeless luster, perfect for jewelry worn both day and night.

  • SWEDISH DESIGN

    All products are designed directly from our headquarters in Gothenburg. Designer: Josefine H. with team

  • PERSONAL SERVICE

    We'll help you through the entire purchasing process with personal advice before and after your purchase.

DON'T MISS OUR POP-UP SATURDAY

On the last Saturday of every month between 11:00 AM and 4:00 PM, we invite a guest company to demonstrate their products. There will be some festivities with competitions and snacks.

TO POP-UP SATURDAY ♥

PUNCHING

Snälla Alice offers professional piercing with the highest quality titanium jewelry. We focus on safety, comfort, and a personal experience where you feel safe from start to finish. All our tools are sterilized.

To Hole Drilling ♥
mecenat student

FOR STUDENTS

At Snälla Alice, we value students and offer a 20% discount on our entire range. Whether you shop online or use Mecenat, you'll save on our jewelry and accessories.

Show your valid student ID when purchasing or use your Mecenat code to get the discount. It's our way of supporting you on your journey.

TO A STUDENT ♥